Effective Date: January 14, 2026
The Wild & Wonderful Cleaning Services LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://wildwonderfulcleaning.com (the “Site”) or engage our cleaning services (collectively, the “Services”). By accessing the Site or using the Services, you agree to the practices described below.
1. Definitions
Personal Information
Information that identifies, relates to, describes, or could reasonably be linked to an individual, such as name, phone number, email address, or service address.
Service Providers
Third-party vendors that perform services on our behalf, such as payment processing, scheduling software, customer-support platforms, and communication tools.
Processing
Any operation performed on Personal Information, including collection, storage, use, or deletion.
2. Information We Collect
2.1 Information You Provide Directly
We may collect:
- Name
- Phone number
- Email address
- Service address
- Information necessary to schedule, quote, and provide cleaning services
- Payment details (processed securely by third-party payment processors)
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect limited technical data such as:
- IP address
- Browser type and device type
- Date/time stamps and page interactions
This information is used only to maintain and improve Site performance.
3. How We Use Your Information
We use Personal Information solely to:
- Schedule and provide cleaning services
- Send appointment confirmations, reminders, and service updates
- Process payments securely
- Respond to inquiries and customer-support requests
- Improve service quality and customer experience
- Comply with legal and regulatory obligations
We do not use Personal Information for unsolicited marketing.
4. How We Share Your Information
We do not sell, rent, or share Personal Information — including mobile phone numbers — with third parties or affiliates for marketing or promotional purposes.
We may share Personal Information only with Service Providers that help us operate our business (such as payment processors, scheduling software, and communication platforms). These Service Providers are permitted to use Personal Information solely to perform services on our behalf and are contractually prohibited from using it for their own marketing or promotional purposes.
5. SMS & Mobile Messaging Privacy
We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories of Personal Information collected shall be used solely for providing and improving our Services, responding to inquiries, scheduling services, and communicating directly with customers regarding their requested services.
Text messaging originator opt-in data and consent will not be shared with any third parties.
You may opt out of text message communications at any time by replying STOP.
6. Data Storage and Security
We implement reasonable administrative, technical, and physical safeguards to protect Personal Information from unauthorized access, disclosure, or misuse. Payment information is processed through PCI-DSS-compliant third-party providers and is not stored on our servers.
7. Data Retention
We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When information is no longer needed, it is securely deleted or anonymized.
8. Your Rights and Choices
You may:
- Request access to your Personal Information
- Request corrections or updates
- Opt out of SMS communications at any time
- Request deletion of certain information, subject to legal requirements
To exercise your rights, contact us using the information below.
9. Third-Party Links
Our Site may contain links to third-party websites or tools. We are not responsible for the privacy practices of those third parties. Please review their policies before providing information.
10. Children’s Privacy
We do not knowingly collect Personal Information from children under the age of 13. If you believe such information has been collected, please contact us so it can be removed.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and the Effective Date will reflect the most recent revision.
12. Contact Information
The Wild & Wonderful Cleaning Services LLC
Email: support@wildwonderfulcleaning.com